Comments on: Twitter and Brands – Once You’re in, You Can’t Go Out! http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/ Pravda on Media, Technology, and Rebel Filmmaking Tue, 27 Jul 2010 17:06:57 +0000 hourly 1 By: huangqin http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/comment-page-1/#comment-47598 huangqin Sat, 11 Jul 2009 22:10:18 +0000 http://pravdam.com/?p=1254#comment-47598 <p><a href="http://www.uggsale.org/" rel="nofollow">UGG</a><br><br> <a href="http://www.uggsale.org/" rel="nofollow">UGG sale</a><br><br> <a href="http://www.uggsale.org/ugg-classic-cardy-c-2.html?zenid=94a9b7e5242b8145f6ccb73c4a28011d" rel="nofollow">Cheap UGG Boots</a><br><br> <a href="http://www.uggsale.org/ugg-classic-cardy-c-2.html?zenid=94a9b7e5242b8145f6ccb73c4a28011d" rel="nofollow">Discount UGG Boots</a><br><br> <a href="http://www.uggsale.org/ugg-classic-crochet-c-10.html" rel="nofollow">Authentic UGG Boots</a><br><br> <a href="http://www.uggsale.org/" rel="nofollow">Genuine UGG Boots</a><br><br> <a href="http://www.uggsale.org/" rel="nofollow">Origianl UGG Boots</a><br><br> <a href="http://www.uggsale.org/ugg-nightfall-c-4.html" rel="nofollow">Women's Ugg</a><br><br> <a href="http://www.uggsale.org/ugg-classic-short-c-1.html" rel="nofollow">Men's Ugg</a><br><br> <a href="http://www.uggsale.org/ugg-classic-tall-c-3.html" rel="nofollow">UGG Australia</a><br><br> <a href="http://www.uggsale.org/" rel="nofollow">UGG Store</a><br><br> <a href="http://www.uggsale.org/" rel="nofollow">UGG Official Store</a><br><br> <a href="http://www.uggsale.org/" rel="nofollow">UGG Shop</a> <br><br> <a href="http://www.uggsale.org/" rel="nofollow">UGG Online Store</a><br><br> <a href="http://www.uggsale.org/ugg-layback-slipper-c-25.html" rel="nofollow">UGG Boots</a><br><br> <a href="http://www.uggsale.org/blue-ugg-boots-5819-classic-cardy-model1010309-p-995.html" rel="nofollow">UGG Boot</a><br><br> <a href="http://www.uggsale.org/black-ugg-matala-5105-sandal-p-1010.html" rel="nofollow">UGG Sandal</a><br><br> <a href="http://www.uggsale.org/sapphire-ugg-australia-womens-gypsy-sandal-p-991.html" rel="nofollow">UGG Sandals</a><br><br> <a href="http://www.uggsale.org/black-ugg-mens-hammond-1704-p-998.html" rel="nofollow">UGG Slipper</a><br><br> <a href="http://www.uggsale.org/black-ugg-mens-layback-5114-p-1031.html" rel="nofollow">UGG Slippers</a><br><br> <a href="http://www.uggsale.org/ugg-classic-cardy-c-2.html" rel="nofollow">UGG Classic Cardy</a><br><br> <a href="http://www.uggsale.org/ugg-classic-crochet-c-10.html" rel="nofollow">UGG Classic Crochet</a><br><br> <a href="http://www.uggsale.org/ugg-classic-mini-c-6.html" rel="nofollow">UGG Classic Mini</a><br><br> <a href="http://www.uggsale.org/ugg-classic-short-c-1.html" rel="nofollow">UGG Classic Short</a><br><br> <a href="http://www.uggsale.org/ugg-classic-tall-c-3.html" rel="nofollow">UGG Classic Tall</a><br><br> <a href="http://www.uggsale.org/ugg-nightfall-c-4.html" rel="nofollow">UGG Nightfall</a><br><br> <a href="http://www.uggsale.org/ugg-ultra-short-c-7.html" rel="nofollow">UGG Ultra Short</a><br><br> <a href="http://www.uggsale.org/ugg-ultra-tall-c-8.html" rel="nofollow">UGG Ultra Tall</a><br><br> <a href="http://www.uggsale.org/ugg-tasmina-c-11.html" rel="nofollow">UGG Tasmina</a><br><br> <a href="http://www.uggsale.org/ugg-amelie-suede-c-19.html" rel="nofollow">UGG Amelie Suede</a><br><br> <a href="http://www.uggsale.org/ugg-gypsy-sandal-c-18.html" rel="nofollow">UGG Gypsy Sandal</a><br><br> <a href="http://www.uggsale.org/ugg-matala-sandal-c-22.html" rel="nofollow">Ugg Matala Sandal</a><br><br> <a href="http://www.uggsale.org/ugg-halendi-sandal-c-17.html" rel="nofollow">UGG Halendi Sandal</a><br><br> <a href="http://www.uggsale.org/ugg-hammond-slipper-c-20.html" rel="nofollow">UGG Hammond Slipper</a><br><br> <a href="http://www.uggsale.org/ugg-layback-slipper-c-25.html" rel="nofollow">UGG Layback Slipper</a><br><br> <a href="http://www.uggsale.org/ugg-napoule-sandal-c-21.html" rel="nofollow">Ugg Napoule Sandal</a><br><br> <a href="http://www.uggsale.org/ugg-persephone-sandal-c-24.html" rel="nofollow">Ugg Persephone Sandal</a><br><br> <a href="http://www.uggsale.org/ugg-skimmer-c-23.html" rel="nofollow">Ugg Skimmer<br> </a></p> UGG

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]]> By: BSimi http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/comment-page-1/#comment-44671 BSimi Tue, 19 May 2009 02:11:41 +0000 http://pravdam.com/?p=1254#comment-44671 Kfir, <br>Just came across this and want to reach out. Very sorry to hear that we ( Roger Smith Hotel) missed communication from you. It is obviously our intention to personally and quickly respond to any inquiries via twitter or any other type of contact from our friends/guests. I want to thank you for bringing it up in your blog, without knowing we had a miss there is no way of correcting it in the future. <br>Again we are sorry for any confusion form our twitter account and we look forward to keeping up with you in the future.<br>Brian Kfir,
Just came across this and want to reach out. Very sorry to hear that we ( Roger Smith Hotel) missed communication from you. It is obviously our intention to personally and quickly respond to any inquiries via twitter or any other type of contact from our friends/guests. I want to thank you for bringing it up in your blog, without knowing we had a miss there is no way of correcting it in the future.
Again we are sorry for any confusion form our twitter account and we look forward to keeping up with you in the future.
Brian

]]> By: Kfir Pravda http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/comment-page-1/#comment-38902 Kfir Pravda Thu, 23 Apr 2009 16:30:25 +0000 http://pravdam.com/?p=1254#comment-38902 thanks all for your comments. @Hanan - yes, they sure do have work ahead, but they were responsive in a higher level. @Oren - there is nothing that I hate more than forms @Delaney - Zapos are very advanced in this area. thanks all for your comments.
@Hanan – yes, they sure do have work ahead, but they were responsive in a higher level.
@Oren – there is nothing that I hate more than forms
@Delaney – Zapos are very advanced in this area.

]]> By: Delaney Kirk http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/comment-page-1/#comment-38897 Delaney Kirk Thu, 23 Apr 2009 16:21:26 +0000 http://pravdam.com/?p=1254#comment-38897 I had a good experience on Twitter with Zappo's. Had ordered shoes that didn't fit and were scuffed. Mentioned this on Twitter and heard from the CEO within minutes giving me a number to call to fix the situation. I had a good experience on Twitter with Zappo’s. Had ordered shoes that didn’t fit and were scuffed. Mentioned this on Twitter and heard from the CEO within minutes giving me a number to call to fix the situation.

]]> By: Oren Todoros http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/comment-page-1/#comment-38838 Oren Todoros Thu, 23 Apr 2009 11:30:31 +0000 http://pravdam.com/?p=1254#comment-38838 Perfect example of how best to track results of social media interaction. The fact that Niki Leondakis is on Twitter isn't what made you decide to stay at the hotel. But once things didn't go as expected, her presence on Twitter corrected the problem. That's where the value is. Listening to and Exceeding customer expectations. Very good post, hopefully it will wake up businesses as to how they should utilize the social media tools that are out there and available to them. Oh. and eliminate those annoying forms. Perfect example of how best to track results of social media interaction.

The fact that Niki Leondakis is on Twitter isn’t what made you decide to stay at the hotel. But once things didn’t go as expected, her presence on Twitter corrected the problem. That’s where the value is. Listening to and Exceeding customer expectations.

Very good post, hopefully it will wake up businesses as to how they should utilize the social media tools that are out there and available to them. Oh. and eliminate those annoying forms.

]]> By: Hanan Cohen http://pravdam.com/2009/04/22/twitter-and-brands-once-youre-in-you-cant-go-out/comment-page-1/#comment-38836 Hanan Cohen Thu, 23 Apr 2009 11:26:30 +0000 http://pravdam.com/?p=1254#comment-38836 Funny that the Kimpton Twitter team didn't see your first tweet the minute you have posted it. Shouldn't you think again about your title "positive example"? Funny that the Kimpton Twitter team didn’t see your first tweet the minute you have posted it.

Shouldn’t you think again about your title “positive example”?

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