Does Like Make Us Stupid?

like
Image by debaird™ via Flickr

In a world of likes, what is the value of engagement?
Facebook made “like” easy. Just a click. No comments, no attachment, no real interaction. Just a click.
So why do we constantly value our campaigns and social activities by this low effort measurement?
It might be that we don’t have enough tools to really understand the value and quality of our social web marketing activities.
But it might be because it is easier to count likes and fans than get to the bottom of these new tools and platforms.
And maybe it’s because we are working too hard to be cool and “social” and “new” that we forget that social marketing is at the end of the day a part of digital marketing – which in turn suppose to provide clear business value.
Engagement doesn’t matter if it doesn’t grow the business. Likes are useless if they don’t help the company to grow by either lowering costs, increasing revenues, or increasing customer satisfaction.
Digital marketers have a huge responsibility – we are ahead of the curve for most of our clients. We should always remember that at the end of the day we need to justify our retainer and project fees, with proper increase in revenues – or achievement of a clear business goal.

So, what’s the business value of Like?

Posted in Business, Marketing, Social Media | Tagged , , , , , | 4 Comments

Humus Manifesto and Shakshuka Reality

Shakshuka
Image by STML via Flickr

Michael Eisenberg, an Israeli VC, wrote two thought provoking posts about the way the government  invest properly in Israeli High Tech. From Microsoft and .Net monopoly through iPad banning, to poor distribution of CSO funds, our government neglects the important aspects of maintaining Israel’s technological leadership.
Though not a VC, I’ve worked in several industries, from mobile to internet to media, and I meet a lot of startups in different stages. And I think that though Michael is right in his claims, there is another angle to this story – the core competencies of the Israeli industry is not as important as in the past.

Origins of Israeli High Tech
Israel’s High Tech originated, broadly speaking, from 4 sources:
1. Technological army units such as 8200, Air force and Mamram
2. Universities such as Technion
3. Russian immigration
4. ECI/Comverse RAD group and other major companies, whose employees who jumped ship and opened their own startups.

The strong points of these sources were electrical engineering and telecom oriented know how.

The Best Beta Site
Israel has one of the highest mobile and broadband penetration rates. Therefore, a mobile startup could easily sign a deal with a local mobile operator and make it a beta site. The local mobile industry was at the same level as  European mobile markets, so Israeli companies could launch products in that huge market relatively easily, as it was close to what they had locally. I was a part of such process when working with Flash Networks. First we sold our product to Orange, and then to T-Mobile. We knew what was needed in order to build and deploy a product in such an environment.

Media and Internet are Winning. Pipes are losing.
However, the market changed. World wide innovation lies more and more in internet companies. Hulu is more innovative then Motorola. Google is more innovative (and profitable) then Nokia. Mobile operators are not as important in the value chain as they were before. And Apple is changing the game again and again with innovative hardware and software.

Failure in  Growing the Business
Most Israeli companies are just not big enough, or maybe not with the right culture and financial resources to win over the mobile and telecom market and create the next Nokia or even next iPhone. The last guys who tried it failed and closed shop, not to mention their founder’s financial trouble. Yes, I am talking about Else Mobile and Eli Reifman‘s troubles. So in that area we are basically, well, screwed.

No Longer a Beta Site
So let’s look at the Israeli internet industry. Unlike the mobile market, there is a huge difference between local internet industry to international or American one. While video is growing drastically in the US, and major media companies experimenting with new business models, our market is just too small, too centralized, to make companies feel their bread and butter is at risk. With 3-4 major media players (Hot, Yes, Reshet, Keshet), and two major portals (Walla, Ynet) no one has the incentive to innovate. They are making enough money as is, and digital cents are not even on their map, as no one buys content here.
We don’t have an Israeli iTunes. We don’t have an Israeli Hulu. We don’t have an Israeli Huffington Post. We don’t have an Israeli ereader market (Sorry E-vrit, not enough units sold yet). Come on, iPhone, one of the biggest media innovations, landed here less than a year ago.
Amazingly, there is a huge gap between Startup innovation and portals’ adoption of technology.
So the Israeli media and internet is like Shakshuka – some great cutting edge media technology (eggs) floating in a sea of not extremely innovative portals (tomato sauce).

Culture
With technology less of an issue and winning product is the focus in the online and media industry – culture and media consumption habits become the key for creating a winning company. And, we don’t have the visibility of neither. Cause our local market is so different.

Is This The End?
Is this the end of Israeli startup industry? No. There are several amazing content and media companies here in Israel such as Innovid, Outbrain and many more.
But we need to start think differently. It is not like 8200 will start to create cool video players so Israeli innovation won’t die. But it might be that in the future these units won’t be as important in Israeli High Tech as in the past.

Possible Solution
We need a simple plan – and do the so unIsraeli thing to do- actually follow it. We should encourage Hot, Yes and the major portals to invest in innovation. It might be through tax incentives or other ways, but we should give them a reason to do so, cause they don’t have one now.
We should create special incubators for media companies with international media veterans. I have couple of names in mind.
And we should take into consideration that the market is going to change to the worse for us. As Michael said, we are definitely not competitive in price. If the current situation will continue, we will lose our technological edge as well.

What’s Wrong with this  Post?
If you know me you know that I love well established facts. Unfortunately I don’t have the numbers to back the claims here. It is based on personal experience and being in the industry for 10 years.
Would love to hear your opinion.

Posted in Business, Media, Technology | Tagged , , , , , , , , , | 6 Comments

Android Apps: From Open Market to Flee Market

nokia e61i symbian v google nexus android
Image by osde8info via Flickr

Google released their Android app inventor, an intuitive development tool for non developers, that enables anyone to develop and publish an android app.
Open ecosystem followers rejoice!
Well, sorry, but it seems that instead of improving Android’s ecosystem, this latest move will only harm it.
You see, Android is becoming the new Symbian. Too many devices, too many different features in each phone, and not enough standardization. We are back to square one, explaining to our customers which phones are supported by the apps we develop for them.
And now things are going to get worse. Instead of improving user experience and providing better apps, Google are opening their app market to a flood of poorly written, mostly useless and probably badly designed applications.
When deciding between “open” and “just works” I chose the later. Ecosystem should cater consumers with easy to use, high quality, and screened apps.
Google will win the smartphone market. The sheer volume of new android phones will eventually eclipse Apple‘s production power. But at the end of the day, Android Is heading towards lower consumer satisfaction, bigger headache for developers, and a clear decision to chose quantity over quality.

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A year later, Iran Proves that the Gun is Mightier Than the Tweet

TEHRAN, IRAN - JUNE 17:  Iranian supporters of...
Image by Getty Images via @daylife

Last year, brave citizens of Iran decided they had enough. After a suspected rigged election, thousands of young Iranians started protesting against the elected government. The movement, called the Green Movement, arranged mass demonstrations, and clashed with security forces.
And while the government controlled the media, it couldn’t control Twitter.
Protesters, Green Movement activists, and ordinary citizens, used Twitter to coordinate protest efforts, and tell the world what the government was trying to hide.
Blogs, magazines, and newspapers, were full of articles about the power of Twitter, and how important it is in such events.

Year later, the green movement is crushed. Iran’s Basig, the ever faithful Republican Guard, crushed the resistance. Demonstrators were shot and killed. Some were jailed and tortured. The first anniversary of the biggest uprise against Ahmadinejad regime ended quietly.

Twitter is an amazing network. I use it every day.
But we should remember that it is just a website, a social network, a communication medium. At the end of the day, Twitter won’t bring democracy to countries under dictatorship. It might prove a film distributor that it is worthwhile to bring the latest horror flick to the theater near you. It could help raise funds for nobel cause.
But at the end, as Iran case proves, the gun is mightier than the Tweet.

Posted in Media, Social Media | Tagged , , , , , , , | 3 Comments

iOS4 – Multitasking done wrong

After couple of days with iOS4, the new iPhone/iPad operation system, I find myself a bit confused. Yes, it’s that multitasking feature that everyone were waiting for it, if not due to its usefulness, then in order to shut all those Android lovers mouths. But it was implemented wrong. Here’s why:
1. I still don’t get it – which app supports multi-tasking and which just freezes? The main difference is the experience. The ones that don’t really support Multitasking just start again when you chose them from the open apps menu. The experience isn’t consistant, which is pretty annoying.
2. Who the hell decided to use the home button to reach the open apps? Sometimes clicking the home button works as intended, but in some cases I reach the search screen.
3. The apps don’t quit on their own. Now I have gazillion open apps. What am I supposed to do now?

I’d like to have file upload, VoIP calls, and IM sessions open in the background. But who needs this app cacophony?

Posted in Technology | Tagged , , , , , , | 16 Comments