Brands using Twitter should know – It is a double edge sword. Once you are in, you can’t go out. Positive Example – Kimpton Hotel I was very unhappy with the first night at Kimpton’s: After this incident, I asked for the hotel’s manager address, and emailed him a complaint. Still angry, I looked for [...]
While there is an inflation of social media consultants due to the recession, some are doing a great service to their employers. Roger Smith Hotel is a small boutique hotel in Manhattan. I would have never heard about it if they didn’t embrace social media strategies. They have a blog, twitter account for both the [...]
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